Betvoyager deposit trouble and no help from support

Albalaha · July 29, 2019, 11:11:35 AM

I made a deposit with betvoyager on Saturday 27th July which did not show credited with betvoyager. I made another small deposit again to understand what went bad. Both were confirmed by my skrill but no action have yet been taken by bv. Today is the third day and I m still waiting for my money. My prompt complain did not help. Any of you have the same problem?

Albalaha · July 29, 2019, 01:17:04 PM

They gladly resolved the issue today:

QuoteDear albalaha3,

We apologize for the problem with deposits. The error was caused by the electronic wallet changing technical parameters regarding transactions.

We have credited your account with the funds you were owed and have added Free Money for any inconvenience this may have caused.

Thank you for your understanding and again, we want to apologize for the interruption in service.

Regards,
The BetVoyager Finance Dept.

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Betvoyager deposit trouble and no help from support

Albalaha

Albalaha