I did make a post in betforum....but I would refrain from making any aggressive lines. Like I said over there, they have your balls in a vice. You need to creep your ar.se off to win your goal. To get your money back
Focus on that one thing at all cost.
I read your email.
Please can you give me some advice as to the way forward (good)I need to withdraw my funds from your Casino as I would like to continue to play Roulette (good), but as you are having problems and will not give me a timescale (hmmm) I have no other option to do this (yes you do....don't make threats)As you have admitted that my money is locked into a live game even though I never even played (that needs negotiating, not accusing them of lying), I request that you credit my bank account and I will keep my account open until I'm happy that you've solved your technical issues (ok)I'm sure you understand that your players cannot wait indefinitely to have access to their funds (not too bad), and that this delay is unacceptable (you are not in a position to make judgments)If a Bank behaved in this manner it would lose all their custom overnight (ouch!!!)Please confirm that you will be crediting my bank account by the amount of 244 Euros (that was an opener, not after the big ouch)If you have solved the issue by tomorrow morning then I shall be happy to continue to play on your site (they don't give a sh.t if you ever come back....its not a bargaining tool)Thank You
Gordon
Focus on that one thing at all cost.
I read your email.
Please can you give me some advice as to the way forward (good)I need to withdraw my funds from your Casino as I would like to continue to play Roulette (good), but as you are having problems and will not give me a timescale (hmmm) I have no other option to do this (yes you do....don't make threats)As you have admitted that my money is locked into a live game even though I never even played (that needs negotiating, not accusing them of lying), I request that you credit my bank account and I will keep my account open until I'm happy that you've solved your technical issues (ok)I'm sure you understand that your players cannot wait indefinitely to have access to their funds (not too bad), and that this delay is unacceptable (you are not in a position to make judgments)If a Bank behaved in this manner it would lose all their custom overnight (ouch!!!)Please confirm that you will be crediting my bank account by the amount of 244 Euros (that was an opener, not after the big ouch)If you have solved the issue by tomorrow morning then I shall be happy to continue to play on your site (they don't give a sh.t if you ever come back....its not a bargaining tool)Thank You
Gordon